Last Updated: February 2, 2025
1. Introduction
Welcome to MaplePrize Offer ("we," "our," or "us"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website MaplePrizeOffer.com and use our lottery-style ticket services. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
2. Information We Collect
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device.
A. Personal Information You Provide
We collect PII (Personally Identifiable Information) that you voluntarily provide to us when you register on the website, place an order, or contact customer support. This includes:
- Identity Data: First name, last name, and date of birth (for age verification).
- Contact Data: Email address, telephone number, and billing address (including street, city, province, and postal code).
- Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us. Note that we do not store full credit card numbers; these are processed by our secure third-party payment providers.
B. Automated Data Collection
As you navigate through our Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns. This includes:
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Data: Pages visited, time spent on pages, clickstream data, and other diagnostic data.
- Cookies: We use cookies and similar tracking technologies to track the activity on our Service and store certain information. Please refer to our Cookies Policy for more details.
3. How We Use Your Information
We use the information we collect for various business purposes, including:
- Service Delivery: To facilitate the purchase of lottery-style game entries, manage your cart, and process transactions.
- Communication: To send you order confirmations, draw results, account updates, and administrative messages.
- Legal Compliance: To verify your identity and age (19+) to ensure compliance with Canadian provincial gaming regulations.
- Improvement: To analyze usage trends and improve the functionality and user experience of our website.
- Security: To detect, prevent, and address technical issues, fraud, or abuse of our services.
4. Sharing of Your Information
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners. We may share your data with:
- Service Providers: We may employ third-party companies and individuals to facilitate our Service (e.g., payment processors, email delivery services, hosting services) who have access to your Personal Data only to perform these tasks on our behalf.
- Legal Requirements: We may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.
5. Data Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. We implement standard security protocols including SSL (Secure Socket Layer) encryption for all data transmission. However, remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
6. Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
7. International Transfer
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside Canada and choose to provide information to us, please note that we process the data in Canada and potentially utilizing cloud servers in the United States.
8. Your Rights
Under applicable data protection laws, you have rights regarding your personal data, including:
- The right to access, update, or delete the information we have on you.
- The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
- The right to withdraw consent. You also have the right to withdraw your consent at any time where we relied on your consent to process your personal information.
9. Children's Privacy
Our Service does not address anyone under the age of 19 (or 18 in specific provinces). We do not knowingly collect personally identifiable information from anyone under the required legal age. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the legal age without verification of parental consent, we take steps to remove that information from our servers.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Data Protection Officer
MaplePrize Offer
123 Queen Street West
Toronto, ON, M5H 2M9
Canada
Email: [email protected]